Our Mission
At Wood Lane Medical Centre, we’re dedicated to improving the health and wellbeing of you and your family through accessible, high-quality, and inclusive care. Our team works compassionately to provide patient-centered service, promoting equality and a supportive community while upholding the highest standards.
Our Vision
- Deliver patient-centred care that prioritises the individual needs, dignity, and wellbeing of every patient we serve.
- Maintain the highest standards of quality and safety through evidence-based practice, continuous learning, and a culture of blame-free accountability.
- Foster teamwork and collaboration among the practice and all healthcare professionals to ensure seamless, compassionate, and coordinated care.
- Uphold confidentiality by protecting patient information with integrity, responsibility, and respect for privacy.
- Promote respect and compassion in every interaction, creating an environment of empathy, kindness, and understanding for patients, families, and staff.
- Ensure accessibility and inclusion while being at the forefront of modern general practice, providing welcoming, barrier-free services that meet the needs of all individuals.
- Use technology to improve the efficiency and effectiveness of our administration, patient contact, and clinical activity, while offering a wide range of facilities to meet diverse patient needs.
Our Values
CARE
- Collaborate as a team to support our patients and colleagues
- Adapt to the needs of our patients
- Respect all patients and treat with dignity
- Encourage our patients to be involved in their care