Confidentiality – Virtual Consultations

Virtual Consultations

We are pleased to be offering new ways of consulting with out patients including video consultations and eConsults. These are convenient ways for our patients to access healthcare and advice. The highest confidentiality and security standards are applied to ensure patient data acquired by these methods is always kept secure.


You may send a photograph as part of your assessment in an email, as part of an eConsult, or via text. This photograph will be put in you patient care medical record and be protected under the Data Protection Act 2018. This means the picture will only be used for the purpose of your care and will be kept secure.

Please note the photograph may need to be process by administrative staff members and may need to be assessed by another clinician other than who you may have specified, dependent on which doctor or nurse is on duty.


AccuRx is a new software enabling a Practice to communicate with patients via SMS. Messages are sent regarding appointment bookings, health advice, blood results and other administrative matters.

If you want to opt out of this new service,  please email