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What is the Friends & Family Test?
The Friends & Family Test is a quick and easy way to give feedback about the care you receive at our practice.
It asks one simple question:
“Would you recommend our practice to your friends and family if they needed care?”
Your answer helps us understand what we are doing well and where we can improve.
Why Your Feedback Matters
Your views are important. They help us:
- Make changes to improve patient experience.
- Celebrate what we are doing well.
- Plan services that meet the needs of our community.
Every comment counts. Even a short response can make a big difference.
How to Give Feedback
You can share your feedback in several ways:
- Complete the online form below (coming soon on this page).
- Download and complete the form, or request a copy at reception
Watch this short video to learn more about the Friends & Family Test:
Is it Confidential?
Yes. Your answers are anonymous and will not affect your care in any way.
What Happens Next?
We review all feedback regularly and publish results on our website and in the practice. This helps us show what changes we are making based on your views.