PATCHS
The new online consultation service offers a secure, simple and flexible way for patients and carers to contact their GP practice.
PATCHS is an online consultation service that allows you to quickly and easily access GP services. Answer a few simple questions and PATCHS will get you the help you need.
The new online consultation service offers a secure, simple and flexible way for patients and carers to contact their GP practice.
Simply answer 4 questions to get help quickly (a response will be provided in two working days). Health Advice, Video Consultations, Fit Notes, Medication & more – find out more about PATCHS.
Patient Access
Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions, view blood results and discover local health services for you or your family via your mobile or home computer.
Non-urgent advice: Please note due to the Covid-19 pandemic, all appointments will initially be a telephone or video consultation.
If the GP, would like you to come in for a face 2 face appointment, you will be advised.
All of this can be easily accessed on the internet from home, work or on the move – day or night Patient Access is always available to use.
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
To register with Patient Access:
1. First complete the Patient Access Registration Form below:
2. Provide 2 proofs of ID i.e. passport and driving license
3. Hand the completed form + photo ID in reception
OR Email the completed form + photo ID to wlmc.patientenquiries@nhs.net
4. Once you have successfully completed the above you will be provided with a Linkage key from us.
5. Visit the official Patient Access’ page by clicking the button below. Please note you will need to Linkage key we previously provided you to successfully Register.
Patient Access
Non-urgent advice: Having Problems?
NHS App
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices