Extended Access Hub

Extended Hours Hub (EHH Service)

This is a service where we can provide you with an even wider range of extended hour appointments than before (evening and weekends). You can see a Doctor or Nurse by appointment similar to that at the surgery. The good news is the Doctor or Nurse can now see you with your full computer records.


Eastcote Health Centre
Abbotsbury Gardens, Eastcote, HA5 1TG
Weekdays: 6.30pm-8.30pm
Saturday: 9am-5pm


Uxbridge Health Centre
George Street, Uxbridge, UB8 1UB
Weekdays: 6.30pm-8.30pm
Saturday: 9am-5pm
Sunday: 9am-1pm


Mead House
Mead House Lane, Hayes, UB4 8EW
Weekdays: 6.30pm-8.30pm
Saturday: 9am-5pm


FAQs

How do I book?

Call your surgery or ask your receptionist. It is BY APPOINTMENT ONLY weekdays 6.30pm-8.30pm and weekends 8am-8.00pm as per hub opening times. You cannot book online.

How do I cancel?

Please call your surgery during its normal opening hours and cancel your appointment or telephone the hub phone number selecting the option required for the hub you are booked in to.

What happens if I am late?

Unfortunately, if you are more than 5 mins late you may not be seen. This is due to the time pressures of the late clinics. Please allow plenty of time for parking, finding the location etc.

What happens if I walk in without an appointment?

You will be referred back to the practice or normal out of hours services (111, UCC, A&E) as appropriate.

Can they do private letters or medicals?

No.

Can I get telephone advice?

No.

Can I request a home visit?

No.

Who can see my medical records?

Only the staff at the hub you are booked into.

Why must they have full access to my medical records?

It is the safest way for the clinician to treat you. They will only refer to parts of your record that are appropriate to your care. As clinical professionals they will continue to maintain and respect confidentiality.

How will my own surgery know I have attended?

They will be sent a notification and your medical record will be updated directly.

Who is Hillingdon Confederation?

Hillingdon Confederation is an organisation run by 43 GP practices across Hillingdon. It was setup to help improve health of the local community. It allows us to provide services that practices on their own cannot — such as full range of extended hours.