Use the quick links below to jump straight to the information you are looking for:
Using Blinx to Contact the Practice
Blinx is our secure online consultation tool available from 8am on weekdays. It allows you to contact the practice for non-urgent medical advice, admin requests, or updates – without needing to call.
This means that the reception team will no longer be booking GP appointments directly, but instead be available to do the consultation with you if you need assistance – all consultations will go into the same clinic to be reviewed.
For any urgent enquiries or urgent medical issues outside of this timeframe, please contact the surgery directly.
You can use Blinx to:
- Request help or advice from a GP
- Ask about test results or referrals
- Update your contact details
- Submit admin queries (e.g. sick notes, repeat prescriptions)
How-To Guides
Take a look at our step-by-step guide to help you fill out a Blinx consultation form. Just click the tabs below which shows you how to use Blinx on both a computer and mobile device:
Non-urgent advice: NHS Number
To use the new platform you will no longer need to use log in details, but instead will need your NHS number.
Your NHS number can be accessed via your NHS account.
Or alternatively, you can get this via visiting the following website ‘Find your NHS number’
Your NHS number can be accessed via your NHS account.
Or alternatively, you can get this via visiting the following website ‘Find your NHS number’
Want more information as to how we are improving access to care, click the button to find out:
Frequently Asked Questions (FAQs)
Non-urgent advice: Why Blinx?
We use Blinx (PACO GP) because it’s a safe and easy way to contact us online. It helps you avoid the 8am phone rush and lets our GPs quickly decide the best way to help – whether that’s a GP, pharmacist, or another service. Blinx helps us work more efficiently and give you faster, safer care.
Non-urgent advice: Do I need login details?
No. You don’t need a username or password. Just enter your date of birth and NHS number. Blinx will send a secure code to your mobile to confirm it’s you – this is an extra safety step to make sure it’s really you.
Non-urgent advice: What if I don’t know my NHS number?
No problem! You can find your NHS number in the NHS App if you’re registered. Or you can use the official NHS website to look it up 👉 Click here to find your NHS number
Non-urgent advice: Can I just book an appointment without using Blinx?
No – all GP appointment requests must go through a Blinx form. This helps us understand your needs and decide the best next step. Giving us more information upfront means fewer delays and better care. If the GP requires you to be seen on the day a member of reception will contact you directly to book the appointment. Or if a routine appointment is better suited, the GP will send you a text message for you to be able to book an appointment.
Non-urgent advice: What if my problem is urgent?
If it’s life-threatening, call 999 or go to A&E.
If you submit a Blinx form and the GP thinks it’s urgent, we’ll contact you for a same-day appointment.
Please send your form as early as possible – ideally before midday so the GP can review and respond promptly.
If you submit a Blinx form and the GP thinks it’s urgent, we’ll contact you for a same-day appointment.
Please send your form as early as possible – ideally before midday so the GP can review and respond promptly.
Non-urgent advice: How do I book a nurse appointment?
For nurse appointments, please call reception or fill out a ‘Get help with a medical problem’ form via Blinx. A GP will review it and we’ll contact you to book if needed.
You can book a smear test through our digital front door — it will check if you’re eligible.
You can book a smear test through our digital front door — it will check if you’re eligible.
Non-urgent advice: How do I book a blood test?
If a GP has advised a blood test, call reception to book it.
If you haven’t seen a GP yet or were asked by the hospital to book one, fill out a Blinx form. We’ll review it and contact you with booking details.
If you haven’t seen a GP yet or were asked by the hospital to book one, fill out a Blinx form. We’ll review it and contact you with booking details.
Non-urgent advice: How do I submit admin requests?
You can submit admin requests such as letters, sick certificates, referral queries, access to your medical records, repeat prescriptions, and more by completing a Blinx Online Consultation form. It’s quick, secure, and helps us process your request efficiently.
Non-urgent advice: Can I submit a form for someone else?
Yes, you can. Just enter their date of birth and NHS number, and make sure you have access to the mobile number or email linked to their medical record to receive the secure code.
If you don’t have access to that, please call reception, and they can help submit the form for you.
If you don’t have access to that, please call reception, and they can help submit the form for you.
Non-urgent advice: What if I don’t know how to use Blinx or don’t have internet?
Don’t worry! Our helpful reception team can fill in the form for you over the phone.
We also run patient workshops and are always happy to help you learn how to use Blinx.
By supporting more patients to use our online system, we can respond faster and free up time to help those who need extra support.
We also run patient workshops and are always happy to help you learn how to use Blinx.
By supporting more patients to use our online system, we can respond faster and free up time to help those who need extra support.
Non-urgent advice: Can I still use the NHS App?
Yes! The NHS App is the quickest way to request repeat medications, view test results, and access your medical record.
Use Blinx for anything else – like clinical queries or non-repeat medication requests.
Use Blinx for anything else – like clinical queries or non-repeat medication requests.
Non-urgent advice: Will I get appointment reminders?
Yes. Once your appointment is booked, you’ll get a text or email reminder. You can cancel or reschedule using the link in the message