Improving Your Access to GP Services

Across our Primary Care Network (PCN), GP practices are joining forces to make it easier for you to access the right care, at the right time, from the right professional. This shared effort is focused on expanding appointment options, enhancing phone and online services, and ensuring patients with complex needs receive consistent support. Below is an overview (both a poster and a written accessible version) of what we’ve achieved so far and what we’re continuing to improve in 2025/26—guided by your feedback and shaped by our commitment to better care for everyone.